2021AM: Root Cause Analysis, Not Just an Investigation (CE: 1.0)
This presentation discusses how to perform a root cause analysis on a presenting problem. Root cause analysis begins with a complaint and determines the solution through resolution and sustainability. This course will cover various methods of performing root cause analyses, including real-life examples.
Learning Objectives:
- Determine who to invite to the table for a root cause analysis.
- Ensure success and sustainability.
Author(s):
- Carol Starks, FACHE, MS, MLS, CLS
Relevant Certifications:
- Medical Assistant (RMA)
- Medical Laboratory Scientist (MLS)
- Medical Laboratory Technician (MLT)
- Medical Laboratory Assistant (CMLA)
- Molecular Diagnostics Technologist (MDT) Phlebotomy Technician (RPT)
- Patient Care Technician (PCT)
- Medical Administrative Specialist (CMAS)
- Allied Health Instructor (AHI)
- Certified Laboratory Consultant (CLC)
Launch Date: 2021
Enrollment Expiration: 180 days after purchase
Available Credit
- 1.00 Continuing Education (CE)
AMT offers standard CE credits only for completion of certain coursework by successfully passing course quiz/assessment.
Price
Cost:
$15.00
Additional Details:
- Quiz Attempts: 5
- Passing Score: 80%
- Enrollment Expiration: 180 days after purchase
Recommended Devices:
- Tablet
- Smart Phone
- Desktop Computer
- Laptop Computer
Recommended Browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari