Personnel are the single most decisive factor in the success of your laboratory. It doesn’t matter how good the equipment is if you don’t have qualified, trained employees to appropriately use it. With the intense labor shortage and continued financial pressure and demand of having to do "more with less”, recruiting (or keeping) the most valuable individuals for your laboratory is crucial. How do you find the "right" employee for the job? How do you ensure adequate training to ensure their success? How do you maintain competency and encourage professional growth? In this session you will be introduced to practical ways to find, train, and build a laboratory staff that is caring and committed to excellence in laboratory testing. 

Learning Objectives:

• Describe qualifications (education & training) required as well as attributes of high performing lab employees. 
• Explain how to perform effective, meaningful training and competency assessments. 
• Identify ways to build a strong mentoring team to support lab staff.

Author(s):

• Milly Keeler BSMT (ASCP), CLC (AMT) 

Relevant Certifications:

• Certified Laboratory Consultant (CLC)
• Medical Laboratory Assistant (CMLA)
• Medical Laboratory Technologist (MLT)
• Medical Laboratory Scientist (MLS)
• Molecular Diagnostics Technologist (MDT)
• Patient Care Technician (PCT)
• Phlebotomy Technician (RPT)

Launch Date: 2022

Enrollment Expiration: 180 days after purchase