This article outlines the process for patient education within the medical setting. The author focuses on the steps necessary for effective patient education, including assessment, planning, implementation, evaluation and documentation. Obstacles to patient education and cultural differences are explored.

Learning Objectives:

• Reflect on a case study presenting healthcare illiteracy in a patient
• Outline the patient education process
• Reflect on obstacles to patient education

Author(s):

• Janet Sesser, RMA(AMT), MS

Relevant Certifications:

• Medical Laboratory Scientist (MLS)
• Medical Laboratory Technician (MLT)
• Registered Medical Assistant (RMA) 

Launch Date: 2018

Enrollment Expiration: 180 days after purchase