Hard skills are acquired through formal education such as a college program, an apprenticeship, or other job-specific training. A skill set that is more difficult to define and one that potential employees often lack is in the realm of intangible skills: communication, time management, teamwork, etc. So, how does one acquire or develop those skills? This article discusses the 10 most commonly desired soft skills.

Learning Objectives:

• Outline the most commonly sought after soft skills
• Describe the most important soft skills for health professions
• Reflect on the importance of soft skills to your role

Author(s):

• Dr. Julie Lavender, EdD, RNC-MNN

Relevant Certifications:

• Medical Assistant (RMA)
• Medical Laboratory Scientist (MLS)
• Medical Laboratory Technician (MLT)
• Medical Laboratory Assistant (CMLA)
• Phlebotomy Technician (RPT)
• Patient Care Technician (PCT)

Launch Date: 2019

Enrollment Expiration: 180 days after purchase