This article outlines common communication challenges faced by medical assistants on the job and provides insights into why these challenges may occur. Additionally, it discusses how to overcome workplace obstacles, including communication barriers, and provides details on how to communicate effectively with people from diverse backgrounds and cultures. 

Learning Objectives:

• Outline challenges medical assistants commonly encounter on the job 
• Recall solutions that can be used by medical assistants to ensure effective communication and combat common challenges on the job

Author(s):

• Julianah Osikoya, RMA

Relevant Certifications:

• Medical Assistant (RMA)

Launch Date: 2024

Enrollment Expiration: 180 days after purchase